HB Financial Group is a Certified Acceptance Agent (CAA) authorized by the IRS to verify your identity documents directly — so you don't have to mail your passport, birth certificate, or other vital records to the IRS.
CERTIFIED Acceptance Agent (CAA)
IRS Authorized
FAMILY Bundles Available
KNOXVILLE In-office Service
An ITIN application requires original or certified copies of identity documents. Most preparers can't verify these themselves — which means you have to mail your original documents directly to the IRS and wait weeks or months without them.
That's the standard process. It's also stressful, slow, and risky — vital records get lost in the mail. A CAA changes that completely.
◆ Original documents stay with you.
We verify them in-office and return them to you the same day.
◆ Faster processing.
Applications submitted through a CAA are typically processed faster by the IRS.
◆ Lower risk
No mailing irreplaceable identity documents through the postal system.
◆ Direct IRS Authorization
CAAs go through specific IRS training and renewal requirements every few years.

If you've never applied for one before — here's the honest plain-English overview of what an ITIN is, when you need one, and what it does (and doesn't) do.
An Individual Taxpayer Identification Number (ITIN) is a 9-digit number issued by the IRS to individuals who need to file U.S. taxes but aren't eligible for a Social Security Number. It begins with the number 9.
Anyone required to file a U.S. tax return who isn't eligible for an SSN — including foreign nationals, dependents and spouses of U.S. citizens or residents, foreign students, and others. ITINs are required for tax filing purposes only.
An ITIN lets you file federal tax returns, claim tax credits you qualify for, open certain bank accounts, and meet IRS reporting requirements. It's a tax processing number — that's its primary purpose.
An ITIN does not grant work authorization in the U.S. It doesn't provide Social Security benefits or change your immigration status. It is solely for federal tax administration purposes.
Transparent pricing for every ITIN service we offer. Family bundles available for households applying together.
- Most Common
For individuals applying for their first ITIN, typically alongside their first U.S. tax return.
per individual
◆ Complete Form W-7 preparation
◆ In-office document verification (originals stay with you)
◆ Direct IRS submission as your authorized CAA
◆ Tax return preparation coordinated with ITIN (separate pricing)
◆ Status follow-up until ITIN is received
- Renewal
For individuals whose existing ITIN has expired or is expiring soon.
per individual
◆ Renewal Form W-7 preparation
◆ In-office document verification
◆ Direct IRS submission
◆ Status follow-up
- Family Bundle
For households applying for multiple ITINs at once — significant savings over individual applications.
for family of 3+
◆ Multiple W-7 forms prepared together
◆ All family documents verified in single appointment
◆ Coordinated IRS submission
◆ Single follow-up tracking for all family members
◆ Custom quote for families of 4+ members
- Combined Service
For applicants who need both an ITIN and a tax return prepared together (most common scenario).
combined
◆ ITIN application ($185) + Individual tax return (from $250)
◆ Coordinated submission
◆ One appointment handles both
◆ Faster overall processing
◆ Custom quote for complex tax situations
What actually happens from the day you book your appointment to the day your ITIN arrives.
- Step 01
Schedule a 15-minute consultation. We confirm what services you need, what documents you have, and what the timeline looks like.
- Step 02
You come to our Knoxville office with your original documents. We verify them in person — no mailing, no copies needed for the IRS.
- Step 03
We prepare and submit your W-7 form (and tax return if applicable) directly to the IRS as your authorized CAA. You leave with your originals.
- Step 04
IRS typically issues the ITIN within 6-11 weeks. We track the status and notify you when your ITIN is officially issued.
The IRS requires specific identification documents for ITIN applications. Bringing the right documents to your appointment means we can process everything in one visit.
You need at least one document that establishes both your identity AND your foreign status. The most common choice:
◆ Valid passport (most preferred — single document satisfies both requirements)
If you don't have a passport, you'll need TWO documents — one establishing identity, one establishing foreign status. Common combinations:
◆ National identification card from your country of citizenship
◆ U.S. driver's license (identity only — still need foreign status doc)
◆ Foreign driver's license
◆ U.S. military identification card
◆ Foreign military identification card
◆ Visa issued by the U.S. State Department
◆ USCIS photo identification
◆ Birth certificate (required if applicant is a dependent under 18)
◆ Medical records (dependents only, under 6 years old)
◆ School records (dependents only, students under 18)
If you don't have a passport, you'll need TWO documents — one establishing identity, one establishing foreign status. Common combinations:
◆ Completed intake form (we send this before your appointment)
◆ Tax documents if combining with tax return (W-2s, 1099s, etc.)
◆ Previous ITIN documentation if renewing an existing ITIN
◆ Marriage certificate, custody papers, or other relationship docs if applying for dependents
Not sure if your documents qualify? Bring them to your consultation and we'll review together before submitting anything to the IRS. Better to verify upfront than have an application rejected.
How long does it actually take to receive an ITIN?
The IRS typically issues ITINs within 6 to 11 weeks from submission. During peak tax filing season (February through April), processing times can extend to 14 weeks or longer. Applications submitted through a CAA like HB are typically processed faster than mail-in applications.
Can I file my taxes before my ITIN arrives?
Yes — and you usually need to. When applying for a new ITIN, the W-7 form is submitted together with your tax return. The IRS issues the ITIN and processes the return together. We coordinate this for you.
What if my application is rejected?
ITIN rejections most often happen due to missing or incorrect documentation. As a CAA, we review your documents thoroughly before submission — which significantly reduces rejection risk. If a rejection does occur, we work directly with the IRS to resolve the issue.
Do you handle ITINs for clients outside Knoxville?
Document verification requires an in-person appointment because we must physically inspect original documents. If you're willing to travel to Knoxville for the appointment, we can serve you. For clients far from Knoxville, we recommend finding a CAA closer to home — we're happy to help you find one if needed.
My ITIN expired. Do I have to start over?
No — renewals are simpler than new applications. The form is similar but renewals don't require the same level of verification for documents already on file with the IRS. We handle the renewal process completely, similar to new applications, at the same $185 service fee.
Are the IRS filing fees included in your $185?
The IRS does not charge a fee to apply for an ITIN. The $185 covers HB's service fee for preparing the application, verifying documents as a CAA, and submitting to the IRS. There are no additional IRS application fees.
Schedule a consultation to confirm what services you need, review your documents, and book your in-office appointment. Most ITIN questions are answered within the consultation itself.





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